Design Your Dreams. With Somany.

Privacy Policy

At the **Somany Experience Centre / Mahadev Group**, we are deeply committed to safeguarding your privacy and ensuring the robust security of your personal information. This policy provides a clear overview of our data collection, usage, and protection practices.

1. Information Collection

We gather personal data, such as your name, email address, contact number, and the specifics of your inquiries, primarily when you complete forms on our website, subscribe to our updates, or engage in direct communication with us. Additionally, non-personal data, including website traffic analytics and user behavior patterns, is collected to continuously optimize our website and service offerings.

2. Use of Information

• To effectively respond to your inquiries, provide comprehensive information about our tile, sanitaryware, and bath fitting solutions, and manage your visit appointments.
• To facilitate the execution of consultations, fulfill service requests, and ensure efficient delivery of information regarding our product range.
• To send you updates, promotional materials, and relevant information regarding our products, offers, and events, **exclusively with your explicit, affirmative consent** obtained via the checkbox on our contact forms.
• For internal research, market analysis, and to drive continuous improvement in the quality and breadth of our solutions.
• To ensure compliance with all applicable legal obligations and enforce our established terms and conditions.

3. Data Security

We implement stringent administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols are regularly reviewed and updated to align with industry best practices and evolving threats.

4. Data Sharing and Disclosure

Somany Experience Centre does not engage in the sale, rental, or lease of your personal information to third parties for their independent marketing purposes. We may share information with trusted third-party service providers who are essential in assisting us with website operations, business activities (e.g., analytics, technical support), or in delivering services to you, provided these parties are bound by strict confidentiality agreements and adhere to relevant data protection standards.

Terms and Conditions

By accessing and utilizing the **Somany Experience Centre** website and engaging with our services, you hereby agree to adhere to the following comprehensive terms and conditions.

1. Service and Product Information

All product displays and service information provided on this website, including images, descriptions, and specifications, are for illustrative purposes and general guidance only. Actual product appearance, availability, and specific service terms are subject to change and should be confirmed directly with the Somany Experience Centre. Any quotes or pricing provided are estimates and subject to a formal, detailed proposal or purchase agreement.

2. User Responsibilities and Conduct

You undertake to use our website and services solely for legitimate and lawful purposes. Any unauthorized or prohibited use, including but not limited to, attempting to gain unauthorized access to our systems, interfering with website functionality, transmitting malware, or engaging in any activity that could damage our reputation or operations, is strictly forbidden and may result in legal action.

3. Intellectual Property Rights

All content displayed on the Somany Experience Centre website, including but not limited to text, graphics, logos, product images, and service descriptions, is protected by copyright, trademark, and other applicable intellectual property laws. This content is the exclusive property of Somany Ceramics or its content providers. Any unauthorized reproduction, distribution, modification, or commercial exploitation of any material from this site is expressly prohibited without our explicit prior written consent.

4. Limitation of Liability

While Somany Experience Centre endeavors to ensure the highest standards of quality and accuracy in all its services, we shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, this website or our services, except where expressly outlined within a specific, signed agreement. Our total aggregate liability for any claim related to our services will not exceed the amount paid by you for the specific service in question.

5. Amendments to Terms

Somany Experience Centre reserves the unilateral right to update, modify, or revise these Terms and Conditions at any time without prior notice. Any such changes will become effective immediately upon their posting on this website. Your continued use of our website or services after any such modifications constitutes your full acceptance of the new terms.

6. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any and all disputes or claims arising out of or in connection with these terms, or your engagement with our services, shall be exclusively resolved by the competent courts located in Mumbai, Maharashtra.